view counter

CRM & Siebel Feed

Oracle customer relationship management (CRM), Oracle CRM On Demand and Oracle Siebel resources, news, and support articles.

Looking ahead at 2011-with Gartner

Speaking of forecasting the future. Gartner highlighted the top 10 technologies and trends that will be strategic for most organizations in 2011. While Gartner's predictions are not specific to CRM, you just cannot help but notice some of the common themes in store for 2011.

24 Siebel Tips: #20 Sounds I Like

Another all time goodie: Loved by power-users, hated by DBAs, unknown to the greater public:

Have a nice day

@lex

24 Siebel Tips: #19 Learning by Example

If you really have nothing better to do during the holidays (I do hope you have ;-), you could brush up your Siebel Query Language skills a bit by simply browsing the vast array of sample data in the Siebel Sample Database.

How about the Predefined Queries view for a start?

24 Siebel Tips: #18 Bookshelf Search

I have to repeat this so often, it's worth another post:

You can search the Siebel Bookshelf online!

The easiest way is to use Google and add "siebel bookshelf" to your search term.

I have described other ways to search in the Siebel Bookshelf here.

have a nice search

Looking ahead at 2011-with Paul Greenberg

paul_greenberg It is almost the end of 2010, rather unbelievable how fast this year has gone by.

24 Siebel Tips: #17 iHelp Map

CTRL+ALT+I brings you to the iHelp map. This list of available iHelp items is especially useful when you explore the Siebel Sample Database in your quest for business process examples.

Siebel Business Service Library - Part 10: EAI XSLT Service

We have already covered many interesting preconfigured business services in our series. The EAI XSLT Service is among the lesser documented. Some time ago, I demonstrated a solution for stripping off the format string from a phone number, using that very business service.

Before I place a link to the content, I would like to give a quick abstract on the EAI XSLT Service.

24 Siebel Tips: #16 Querying for wildcards

Just a link to a tip I've posted a while ago.
Have you ever tried to find a record with an asterisk in the name?
Then you should click this link.

Have a nice day

@lex

24 Siebel Tips: #15 Drag'n'drop attachments

Instead of clicking the New File button in an attachment list applet, you can simply drag a file and drop it anywhere on the applet.

Webcast - Do CRM Systems Have to Be Social?

eventimage2.jpg
Join leading experts from the CRM industry and hear their perspectives on the future of Social CRM. Learn about the emerging Four "C"s of Social CRM including Channel, Communication, Collaboration and Community.

view counter