When it comes to service level agreements for service tasks, a common business need is to cover High priority tasks round the clock, but without providing similar coverage to a Low or Medium priority task. Oracle Service Contracts now provides the ability to define contract Coverage Time, Reaction Time and Resolution Time based on the severity of the task, assisting organizations in providing an appropriate service response according to task severity. This results in cost savings by avoiding manual interventions that are otherwise needed for modifying the planned end dates and reschedul
There have been some questions raised about asset reclassifications recently, so let's have a brief discussion about the reclass of assets.
What is a reclassification? Simply put, a reclass of an asset is moving the asset from one category to another.
Procurement Development has just released the July 2014 Roll Up Patch 18911810:R12.PRC_PF.B for Release 12.1.3. This patch release focuses heavily on improvements to the Purchasing Document Open Interface (PDOI). Here are just a few of the major fixes for the PDOI:
The Field Service Debrief Report shows a summary of all the debrief lines added for a task and it contains the customer signature image. The report is built using the XML Publisher techstack and is generated with two parts:
Vanuit Proact organiseren wij het kennisplatform SYNC 2014 op 17 september in de Rotterdam Cruise Terminal. Alle hedendaagse IT-infrastructuurontwikkelingen in 1 dag:
• Een interactief programma o.l.v. dagvoorzitter Lars Sørensen o.a. bekend van BNR
• Een keynote van Marco Gianotten van Giarte, de Nederlandse “Gartner” op het gebied van Outsoucing/Managed Services
• Huisman Equipment over de
The Discrete_LCM_TransDataDiag.sql script extracts the transactional data from all the relevant tables in the Procure to Pay Cycle with Discrete LCM integration for a selected Purchase Order. It extracts the relevant information from the below product areas:
The following legislative patches were released recently:
See the table below for recent 12.1.3 RUP patching
information for the CRM family products.
With our new upgrade to My Oracle
Support Community, there is now an available feature that allows for the
capture and display of Enhancement Requests (or Ideas) from within the existing
product support communities.This has
allowed for the migration of existing Enhancement Requests/Ideas from the pilot
phase Procurement Enhancement Requests - EBS (MOSC) Community to the
Procurement - EBS (MOSC) Community.
Webcast: Using Commitments, Deposits & Guarantees In Oracle Receivables
Date: July 31, 2014 at 11:00 am ET, 9:00 am MT, 4:00 pm GMT, 8:30 pm IST