A new white paper provides an overview of how Enterprise Asset Management (EAM) integrates with Oracle Time and Labor (OTL) in connection with timecard data provided by OTL. The following topics are discussed:
• Required Setup Steps
• Process Flow for Integration between OTL and EAM
• Basic Technical Details (tables etc)
• Product Enhancements
• Frequently asked questions
In R12.2.2, Order Management integrates with Oracle Approval Management (AME) to leverage the robust capabilities of the approval rules engine to dynamically determine the list of approvers for Quotes, Sales Agreements and Returns (RMA). Order Management has been integrated with Oracle Approval Management for the workflow "Negotiation Flow - Generic with Approval" and "Order Flow - Mixed or Return with Approval" to provide an additional option to use Approvals Management Engine (AME) for the approval mechanism of order lines with the above work flows.
Here’s a rundown of some of the major
knowledge that we created or improved this year that has had the biggest impact on you. You keep FINDING it, READING it and most importantly USING it to resolve your issues without the need to log a Service Request.
When upgrading your Demantra application from an older version directly to 12.2.2 there are some issues of which you need to be aware.
ORA errors, Excel missing cut/paste data, performance issues, Notes, Calendar and other known upgrade issues. For example, did you know creation of new Indexes on sales data can take a long time? Or that Worksheets may not opening after the upgrade?
Auto NumberingAuto Number is an import feature of Service Contracts. It lays out the rules how the contract number will be generated.
If you use Oracle Install Base or Asset Tracking modules in your EBS implementation then Doc ID 1604288.1: Guidelines For Applying A Patch In Install Base (CSI) And Asset Tracking (CSE) Modules is a must-read.
Contract GroupsContract Groups lets you organize the contracts that helps in accessing it and perform certain action for contracts in the group like mass change etc.
Define Serviceable Item
Define Warranty Item
Setting Up Service ItemBefore we start on setting up Service Items in inventory lets spend few minutes on understanding what is Service Item and what other items in context with Service Contract available / used.