Define Warranty Item
Setting Up Service ItemBefore we start on setting up Service Items in inventory lets spend few minutes on understanding what is Service Item and what other items in context with Service Contract available / used.
Fusion Configurator Engine (FCE)
The FCE uses constraint programming technology to provide configuration capabilities that are easier to use and more powerful than those of the Original Configurator Engine.
Desupport of DHTML User Interfaces and the Limited Edition of Oracle Configurator Developer
To help users and implementers understand the flow between different EBS Family product modules in the Service Request to Resolution business flow we have published a new type of note: 'Service Request Creation to Resolution' E-Business Suite Business Process Advisor (Doc ID 1589750.2). This note contains:
Coverage TypesCoverage Types are nothing but a lookup which holds information related to the type of coverage.
Apologies to all you Buzz Lightyear fans for the title...
In our last section we discussed about categories. In categories we have seen Roles. You me been wondering what it takes to define your own roles.
Setup CategoriesWell a category is nothing but a type type of contract like Service Agreement, Warranty and Extended Warranty or Subscriptions.
Lets start with mandatory setups.Mapping Time Unit Of Measure (UOM) :-
Setting up Service Contracts is really interesting and based on your business requirement you need to customized applications. I will take this opportunity to share the detailed steps involved in setting up Service Contract.