Welcome to our fourth annual transportation procurement benchmark report. American Shipper, in partnership with the Council of Supply Chain Management Professionals (CSCMP) and the Retail Industry Leaders Association (RILA), surveyed roughly 275 transportation buyers and sellers on procurement practices, processes, technologies and results.
Some key findings:
Manual, spreadsheet-based procurement
processes remain the most prevalent among transportation buyers, with 42
percent of the total
Another 25 percent of respondents use a hybrid
platform, which presumably means these buyers are using spreadsheets for at least one mode and/or geography
Only 23 percent of buyers are using a completely
systems-based approach of some kind
Shippers were in a holding pattern with
regards to investment in procurement systems the past year
Roughly three-quarters of survey respondents report
that transportation spend has increased in 2012, although the pace has
declined slightly from last year’s increases
Nearly every survey respondent purchases
multiple modes of transportation
• The number of respondents with plans to
address technology to support the procurement process has increased in 2012.
About one quarter of respondents who do not have a system report they have a
budget for this investment in the next two years.