In this edition: A look beyond the robots, into emotional intelligence and culture change where humans can - in theory - make the difference. Plus: Google's enterprise cloud play gets a harder look, and new pieces on re-inventing talent, DBAs, and, alas, net neutrality.
My retail reviews hit on the myths and realities of the omni-channel - now it's time for AI and predictive. First up? Everseen, an Irish upstart and pioneer in AI Point of Sale technology. But as my talk with CEO Alan O'Herlihy shows, the next retail giant Everseen is set to take on is Amazon, as in Amazon Go. The checkout-free future of retail is firmly in Everseen's sights.
The Integrated Reporting movement presents a compelling new reporting framework that helps companies truly quantify their assets - and reckon with their exposure. So why isn't this approach more widely adopted? Intacct CTO Aaron Harris gave me his view of why Integrated Reporting matters, and how cloud integration and APIs tie in.
Once the snow clears, silly season hits. Just in the nick of time, Jon and Brian have your enterprise keynote survival guide ready. Tips for attendees come first, but vendors must survive their own keynotes also, so we've got tips for vendors as well.
In this edition: grasping AI's limits/possibilities through field lessons and use cases. Also: Google's push to become an enterprise cloud player gets a close look at Google Cloud Next. International Women's Day raises questions on women in tech progress.
In my NRF 2017 review, I buried the omni-channel. But that wasn't entirely fair. In this follow up, I share retail transformation views from two companies, Infor and CitiXsys. Their advice brings together practical next steps retailers can take.
SAP's newly-announced partnership with Google Cloud at Google Cloud Next raises a number of questions. In this dual-authored post, Jon and Brian share what they've learned to date. Here's why we think this announcement matters to customers - and what you should be tracking as this unfolds.