In this edition - the collaboration market heats up, and the founder of Linux calls BS on tech "innovation." Weekend news steals the show, with SAP winning an indirect access court case with a bitter aftertaste. Uber gets called out for by a female ex-employee, and Yahoo is an open door - for customer data.
Booking a flight is not what you'd call frictionless. Making sure you get that flight at the best price is worse. Hopper set about to change that. In the process, they've learned plenty on push marketing, conversions, and earning customer loyalty. Hopper's Dakota Smith shared how they've become a major player in mobile flight bookings - and how product analytics from Mixpanel paid off.
In this edition: why IoT adoption is slowed by lack of open standards. And: why tech companies are taking action on H-1Bs, and that's not all. Feature charts erodes trust; does AI erode the middle class? Your whiffs include Megadeth getting puppet-mastered, and IoT devices running amok.
I headed to the NRF retail extravaganza with burning questions about how retailers succeed in Amazon's shadow. Thanks to a slew of meetings and demos with startups, analysts, and assorted industry players, I got some answers. Here's a five point roundup, complete with graphics and videos.
Mark Finnern's career is steeped in community. The danger is to build an enterprise community that is sterile and flat. That doesn't impress buyers or improve customer experience. During a recent video shoot, Finnern and I discussed the art of enterprise community.
At Inforum 2016, I nabbed an exclusive sit-down with Mike Bolvin of Graybar Canada to learn about his experience with Infor's Pricing Science for Distribution. Bolvin shared their early results, and challenges overcome.
In this edition: financial software nears closer to modernity, and Dinosaurs trample Unicorns (usually). Plus: the ethics, surprises, and dark side of AI (poker has fallen!). Customer service is bogging us down with useless "empathizers." Your whiffs include premature desolation, a Southwest (dis)service, and, of, course, bad Super Bowl commercials.
In this on-site podcast, live from the annual Acumatica Summit, Brian Sommer and Jon Reed discuss the latest moves from this high growth cloud ERP upstart. The guys discuss Acuamtica's multi-cloud message, their surprise integration with Salesforce, and whether their "deploy anywhere" architecture might prove to be problematic at scale.