Retailers have learned the hard way - getting closer to the customer takes more than e-commerce. At NRF 2017, Vibram's Giuseppe Grandinetti told me how they've achieved good results on the way to an ambitious goal: becoming a "consumer-to-business" company.
Not all BI projects are created equal. At NRF 2017, I found out how Aldo achieved a 90 percent mobile BI adoption rate. The bigger story is about giving employees the data they need to be effective - no small feat in modern retail.
There's enough omni-channel promo at NRF 2017 to make your head spin. Jeff Barnett, Salesforce Commerce Cloud CEO, dispelled some of the myths of the omni-channel. He shared stark data about retail disruption, but also some ways forward.
In this edition: When AI algos fail, and robots don't like bureaucracy either. Plus: SAP goes with Leonardo for IoT, while Salesforce Einstein gets an assessment. Blockchain for supply chain, ransomware on the rise, and snarky strikethroughs.
I recently plugged a big gap in my content and research workflow. I thought I'd share my evaluation process - and how curation and bookmarking tools should be evaluated. I'm also including my grade on Instapaper, the tool I tested.
Yep - I took the cheese again. In this case, Experts Exchange dangled some hot tech skills predictions for 2017 in front of me. I couldn't resist some back-and-forth. We got into AI. machine learning, big data, security, and... low-code?
The post Debating hot tech skills for 2016 – will AI, low-code and big data justify the hype?
In this edition: clues to Trump's tech plans emerge, though plenty of questions remain. And: jobs morph into "human intelligence platforms" as crowdworking takes hold. AI innovations, cloud migrations and agile-at-scale balances the darker side. Your whiffs include classless airlines, and Wendy's putting a social media detractor in his/her place.