Recently, Oracle has published a 98 page thick statement of direction document (ID 549362.1) for Siebel CRM on My Oracle Support. In the following post, I will lay out some of the highlights. What one can say in short is that the near future holds a lot of interesting innovations for Siebelians of every couleur.
Innovation Packs for Siebel CRM 8.1.1 and 8.2.2
The document starts with Oracle's commitment to continual innovation and how it will be delivered.
"Oracle is committed to investing in continual innovation for Oracle Siebel CRM [and] will provide incremental enhancements to Siebel CRM through a series of Innovation Packs."
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