Guided Resolution Flows for Invoice Cancel and Discard Issues are here!
With the latest upgrade of My Oracle Support we have enabled Guided Resolution Flows for some products so that when you create an SR for a specific problem type you will see a specific set of questions that guide you through to a targeted solution.
Blogs are incredible vehicles for exploring our passions and finding our voices. They can also be powerful tools for healing in the face of trauma; for many of us, the act of writing is a cathartic one.
These brave moms are blogging their way through one of life’s more traumatic losses: the loss of a child. Calling themselves babyloss blogs, they provide insight for those of us who have never experienced this unique pain and support for other parents starting to navigate the same grief — along with hope that life does go on, and happiness is still possible.
The My Oracle Support Community (MOSC) is a trusted network of supported customers, Oracle employees and the same Oracle Technical Support engineers that work your Service Requests. MOSC is a resource that helps you, our customers, find the information you need, when you need it and where you can collaborate with peers to share experience, avoid problems, and grow your knowledge.
We’d really appreciate your help. But first, a bit of background:
The Partner of the Year awards is an annual awards ceremony held by the UK Oracle User Group. It allows customers to show appreciation for partners that have provided a service to them over the previous 12 months. As you would imagine, being voted a winner (for the categories that you operate in) is a wonderful accolade as it’s the end-users that have spoken.
The recently launched version of PeopleTools 8.54 contains a broad range of enhancements. Although we’ve had the GA (General Availability) release we can’t upgrade existing environments until the 8.54.02 patch, so now is a good time to perform a fresh sandbox install to investigate the details and highlight the areas that are of most interest.
When it comes to service level agreements for service tasks, a common business need is to cover High priority tasks round the clock, but without providing similar coverage to a Low or Medium priority task. Oracle Service Contracts now provides the ability to define contract Coverage Time, Reaction Time and Resolution Time based on the severity of the task, assisting organizations in providing an appropriate service response according to task severity. This results in cost savings by avoiding manual interventions that are otherwise needed for modifying the planned end dates and reschedul
To be honest, I like Mondays. And it's Thursday. But it made such a catchy title ;-)
This article will show you how to hide Oracle BI 11g Presentation Layer objects on Mondays, hence the title.
Introduced in OBI 22.214.171.124.2 (or so), we can define a conditional expression to control whether a presentation layer object (Subject Area, Presentation Table, Presentation Column) should be visible to the end user or hidden.
I was reading Lee Greffin's post More Fun with Application Packages -- Instances and stumbled across this quote from PeopleBooks:
A private instance variable is private to the class, not just to the object instance. For example, consider a linked-list class where one instance needs to update the pointer in another instance.
What exactly does that mean? I did some testing to try and figure it out. Here is what I came up with:
The Internet of Things (IoT) has been a buzz in the IT industry for some time, and the largest technology players are moving quickly to stake out the territory. In just the past month, Apple announced a new “smart home” platform, and Google made a similar announcement for Android and purchased Nest for $3.2 billion.
Can you pull off agile BI in a waterfall organization? Ryan Fenner of MUFG Union Bank says yes - here's how his team pulled it off.
Jon Reed has been involved in enterprise communities since 1995, including time spent building ERP recruiting and training firms. These days, Reed is a (cough) blogger/analyst and also counsels vendors and startups on go-to-market strategy. He is an SAP Mentor, Enterprise Irregular, and video content producer.
Click on the link for the full text/media - @jonerp