Content Consolidation Webcast Recap

Thanks to those of you who attended our webcast yesterday, we had some great questions. We wanted to provide links to a couple of things we discussed, and then jump into the Q&A recap. The webcast will be available on-demand at 10 AM PST on 2/10/2012. Also, you can download the slides here. First, there are two great customer case studies we mentioned. You can learn more about the American Institute of Architects’ webby-winning website in this blog post. And you can learn more about how the Organization of American States uses WebCenter to drive case management with mobile devices in this blog post.

Here is the
Q&A session from yesterday’s webinar.

Can you speak to the retention
& records mgmt capabilities/benefits of consolidation?

Yes -
WebCenter supports full electronic records capabilities. It supports DOD 5015.2
Ch 2 and 4. It was the first product certified on parts 1, 2, and 3. By
consolidating to WebCenter, an organization gains a single point of
administration for organization, retention policies, and placing holds

You may have seen a recent
Information Week article that says workers aren't that keen on their employers'
social media attempts. Any reaction?

Good
question. Obviously it varies from company to company by policy and
implementation, but we are starting to see a tipping point - around 50% of
companies surveyed are using it. AIIM put out three great papers on this topic:
AIIM
Social Media Reports. Another great source of information is John
Mancini's preso “Social Business to Innovation”.

What is difference between UCM and
WebCenter content? Does WebCenter content is a layer on top of UCM?

WebCenter
Content is the rebranded name for UCM (also previously known as Stellent
Content Server).

What options do we have if we need
to integrate this with PS Financials or JD Edwards so users can access content
directly from these applications?

WebCenter
is integrated with a number of ERP systems and business applications including
E-Business Suite, PeopleSoft, JD Edwards, Siebel, and Oracle Fusion
Applications. In addition, the WebCenter Adapter Framework enables you to build
a light-weight business app plug-in that surfaces our WebCenter Content Managed
Attachments solution.

Is this move off campaign for all
ECM systems, for e.g. IBM FileNet?

This
100% trade-in program is only for Documentum, but contact us or your Oracle
sales rep to discuss further. brian.dirking@oracle.com. You can read more about the
program here: Moveoff Documentum Gains Momentum

Does Kapow Katalyst seamlessly
work/integrate with other business systems that are not on Oracle platform -
let's say they are on SQL server?

Yes,
Kapow Katalyst is not dependent on an Oracle platform. Kapow Katalyst is a migration software solution that companies use to automate migration and consolidation. We presented a case study in the webinar regarding a customer who estimated that migration would cost them $9M to do it manually, but using Kapow Katalyst, they were able to bring it down to $500k. You can learn more about Kapow Katalyst in this blog post.

Can Oracle WebCenter be used for case management?

Yes, you can see an excellent example in this blog post regarding the Organization of American States and their use of Oracle WebCenter for case management. This implementation also uses mobile devices for viewing and approving content, in this case iPads.

Can WebCenter handle large-scale drawings?

Yes, WebCenter can store any file type. For large scale drawings, we integrate with Oracle AutoVue, which enables large scale document viewing and more, including features like image annotation.

Does Oracle WebCenter provide image capture and can it auto-read paper documents and populate my application?

Yes, Oracle WebCenter offers full image capture, as well as forms recognition to capture content on paper documents and automatically enter that content into your enterprise applications. We have seen more than one customer who has been able to reduce their invoice processing by 90% for example. One of these customers was able to reduce from $23 per invoice to less than $2.30 per invoice. And beyond the costs savings, it gives organizations more insight into their cash flow process, and they can make decisions to speed up payments and take discounts when they have a lot of cash, or to slow payments when cash is tight. For more information on Oracle WebCenter for imaging, check out these blog posts:

Optimize Accounts Payable Through Automated Invoice Processing with WebCenter

Texas Industries, Inc (TXI), Oracle WebCenter, and AP Automation with Keste

Accounts Payable Automation with Oracle WebCenter

ESCO Automates Accounts Payable with Oracle WebCenter & ImageSource

Automating Invoice Processing With Oracle WebCenter - Webcast Recap

Could you speak to the support for
wikis?

WebCenter
provides full wiki capabilities and stores the results in the enterprise
repository so it can be presented in different contexts or delivered as a part
of search results

Does it integrate with third-party
wikis?

We do
not have out of the box integrations with third-party wikis but given we are
open and standards based they can be easily integrated

Will you be speaking to
integration with BPM?

WebCenter
Content comes with a restricted use license of BPM that is integrated out of
the box. Whether the restricted use license or a full license of BPM would be
required depends on specific use cases

Is a full license required for
customizing workflows?

It
depends on the specific use cases and where workflows originate from (i.e.,
inside vs outside WebCenter )

Can you share the documentation
that explains the ways WebCenter Content can integrate using open standards?

Here
is a link to documentation on the ways you can integrate Orace WebCenter
Content including a Java API, Web Services, and the JCR Adapter.

Appreciate the high level overview,
can you demo content integration between store front and product catalog?

Yes,
we can set up an online demo for you, just feel free to reach out to
brian.dirking@oracle.com

How can we use WebCenter for
customer-facing content (static and dynamic, ie. generated by custom
applications)?

If
you are looking at how to integrated content management into your custom
application, one place to start is this blog post. WebCenter can offer static and
dynamic websites, and is very open in terms of integration. Let’s set you up
with our team so we can discuss your specific requirements.

Do we have a choice to store
content in a database or filesystem. From which WebCenter patch set is storing
content in the database available?

Yes,
you can store content in the file system or in the database. WebCenter Content
11g uses Oracle Secure Files to
provide enhanced support for database storage including de-duplication and
compression.

Will WebCenter support our
Stellent idoc scripts?

Yes,
Oracle WebCenter 11g supports iDoc
scripts.

Here are some other related posts:

Top 10
Benefits of Consolidation - Part 1

Top 10
Benefits of Consolidation - Part 2

Oracle
WebCenter Leads in the Gartner Magic Quadrant for Enterprise Content Management
2011

Thanks for all of your excellent questions! Feel free to post more
in the comments section of this blog post and we will respond.