We are in the midst of a series investigating collaboration. We previously wrote about the two types of collaboration - intentional and accidental.
INTENTIONAL: where we get together to achieve a goal and
ACCIDENTAL: where you interact with something of mine and I am never aware of your interaction

You can see the results HERE (PDF)

The trends identified in this report and in Gartner's MQ are interesting both in how they overlap and where they diverge.

Read it for yourself!

To read the entire article at its source, please refer to Forrester ECM Suites Wave 2009 is OUT NOW

Sign up now for these two upcoming free solution events with Oracle ECM and E20

EVENT 1: How To make your HR documents more secure and accessible with Oracle's content management and imaging solutions.

To read the entire article at its source, please refer to FREE HOW TO EVENTS! Real Solutions with Oracle Fusion Middleware

I was recently asked how you would change the strikethrough that appears in Universal Records Management for items that are marked as Obsolete. Users were finding it difficult to read the Title for those items.

To read the entire article at its source, please refer to Changing the Strikethrough for Obsolute Items in URM

Stéphane Croisier has a good post on Social Collaboration vs Knowledge Networks

while

Sameer Patel writes about E20 and Social Partnership Paradigms

Sometimes in writing components, coding in Site Studio, or writing 3rd party integrations into UCM, you often need to run searches to get back results of content. To do so, you pass a parameter to the GET_SEARCH_RESULTS service called 'QueryText' with the value of your query.

But knowing what syntax to use when defining that query can sometimes be tricky. It get's placed in the URL, but is encoded so can be messy to deal with. But a cleaner version is a few simple clicks away.

Many organizations still approach social media with a mix of trepidation and curiosity that can either foster experimentation or dismiss this inevitable evolution of information interaction as a fad. But this mindset misses the safety and incrementalism inherent in any evolutionary system. It's not all or nothing. To those ends comes a good article from CMS Watch on 5 ways and reasons to integrate your Web Content Management system with Internal and/or External Social Sites.

In Part 1 of this short Tangible Benefits of E2.0 series, we covered the bad news around E2.0 and ROI and Adoption.

In Part 1 this short Tangible Benefits of E2.0 series, we covered the bad news around E2.0 and ROI and Adoption. Now in Part 2, we cover the good news from the research angle.

In Part 3 will will cover the good news from the anecdotal (case study) angle.