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My Oracle Support Feed

My Oracle Support and Metalink resources, news, and support articles.

Some MOS Updates and Changes

Here are a few updates that you should be aware of in case you haven't read your news within your MOS Dashboard.

ECEMEA Drop In and Learn - Your invitation from Oracle Support

Here’s an easy way to make sure you’re making the most of the support available under your Oracle service contract: our regular Drop In And Learn events.

Contributions by Angela

Contributions by Angela Golla, Infogram Deputy Editor

Oracle Advanced Customer Support Services

Oracle Priority Service Infogram for 09-MAY-2013

Security
Time for my quarterly (or more often) warning on our old nemesis: 10 Reasons SQL Injection Still Works

That Brazilian Sensation - Customer Spotlight

I met with a couple of our fantastic customers in Sao Paulo
a couple of weeks ago. I wanted to highlight them in the following blog
article.

The first is Telefonica|Vivo. Telefonica SA is a Spain-based company active
in the telecommunications and digital services sectors. The Company operates
through three business segments: Telefonica Latin America, Tefonica Europa, and
Others. It provides public and private telecommunication, media and
entertainment services; under such brands as Telefonica, Movistar, O2 and Vivo,
among others.

Oracle Priority Service Infogram for 01-MAY-2013

Exalogic
Exalogic: System Administrator-Friendly Software at Oracle Exalogic, the Exalogic Elastic Cloud product management blog.

Contributions by Angela

Contributions by Angela Golla, Infogram Deputy Editor

Oracle Magazine
The May / June issue of Oracle Magazine is now available.  It features articles on Oracle Cloud, SOA and more.  Be sure to check it out. 

Event Recap: Dallas Customer Support Day

Proactive Support is still a priority.  Understanding the Value of the Support Investment is always in demand. And, customer service is always support's mission.  The Proactive Support team delivered an excellent event, held at Oracle's Irving, TX office.  I was delighted to be a part of it. It was a pleasure working together with season support specialists in order to help our customers.

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