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Solaris Feed

Oracle Solaris, Solaris 10, Solaris 11 Express, Solaris 11, Oracle VM for SPARC and Illumos resources, news, and support articles.

Teleservice Timezone Functionality (R12.2.2)

The Teleservice application uses a number of different timezones identifiers to accommodate implementations which span multiple timezones: 

  • Contact Time Zone
  • Incident Time Zone
  • Agent Time Zone
  • Server Time Zone
  • Customer Time Zone

These timezones are used to display dates related to a Teleservice Service Request, e.g. Incident Respond By, Reported Date, Created On etc. 

Sprinkler valve break and repair

Early last summer, Nathaniel was in the back yard, practicing his kicks into our KixKube. One particularly strong kick missed the cube, and smashed into the exposed sprinkler valves, breaking through the ¾” PVC pipe below one of the valves. The break led immediately to that portion of the garden and lawn being covered in water, so I rushed to close the water main at the street and then scurried to Home Depot to get a PVC cap and fresh (fast setting) PVC cement.

Webcast: Understand & Resolve AutoInvoice Validation Errors With The AutoInvoice Post-Process Validation Report

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ADVISOR WEBCAST:  Understand & Resolve AutoInvoice Validation Errors With The AutoInvoice Post-Process Validation Report

Date:  January 15, 2014 at 11:00 am ET, 10:00 am CT, 9:00 am MT, 8:00 am PT

Demantra Platform or Application Upgrading - Program Manager Recommendations

Are you planning on an upgrade?  Should you follow a platform path?  Should you follow an application upgrade path? 

The Demantra installer provides two upgrade options.  The minimal option is a
platform upgrade and the second option is a platform and application
upgrade.

Do you Deal with Supplier Profile Management flows?

Do you Deal with Supplier Profile Management flows?  Well if so, you will want to read this…..

There have been a lot of changes in Release 12 and higher with the integration of Trading Community Architecture (TCA), where supplier data is part of the parties architecture.

See these important references to get the full picture:

Learn about Late Charges Functionality in Receivables

Late Charges is an area of functionality that has steadily been enhanced since it was first introduced as Finance Charges in Release 11i.  In Release 12, it now includes both interest and penalty charges, and has more flexibility in calculation, documentation and storage of the charges.  Additionally in Release 11i, users had to run the Dunning or Statement process to kick off calculation of finance charges, but in Release 12 late charges is a standalone process.

Receivables Receipts Workbench Troubleshooting Assistant (Search Helper)

Have you checked out the newly updated AR TroubleShooting Assistant (search helper) for the Receipts Workbench?

What Is So Special About The Payables #1 Document - The Master GDF Script?

So by now you know that our #1 document of 2013 was the Master Generic Data Fix script, otherwise known as the MGD.  If you are already familiar with our MGD then great, but if you aren't sure what it is or you are unclear on when and how you use this fantastic script, then read on...

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